(Unfortunately, unlike rooms in some European countries in urban areas and train stations, this room had no sound proofed windows or other means to keep the room quiet.) Our reservation package which included breakfasts and dinners was quite expensive.

We mentioned this issue upon check out and the front desk staffer said he would note on our portfolio for the next time to locate us in a different room. The first morning was worse and the second seemed a bit better but still noisy around 6:00 am. We were rudely awakened very early in the morning by back-up alarms, deliveries, unloading of bottles, loud voices, etc. It was right above the loading dock for the hotel. Our main issue centered on our room’s location.

Housekeeping staff members were also excellent. Our third-floor room was on the small side but was nicely appointed with fine linens on the comfortable king bed and in the bathroom. The fountain lobby was nicely decorated with a large Christmas tree and many poinsettias. The hotel is beautiful and the holiday decorations were quite attractive but not over the top. Staff members were excellent, attentive, and pleasant. We decided to book it for the Christmas season to see the holiday decorations and to also take in the Sweet Lights drive through experience nearby. This was our first stay at The Hotel Hershey.

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